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Cancel your contract quickly and easily using our online cancellation form:
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
To exercise your right of cancellation, you must inform us
BARTENBACH Werbemittel GmbH & Co. KG
Kaufmannshof 1
55120 Mainz
Phone: +49 6131 9070400
Email: service@bartenbach.de
of your decision to cancel this contract by means of a clear declaration (e.g. a letter sent by post or an email). You may use the attached model cancellation form for this purpose, but it is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
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If you cancel this contract, we will reimburse to you all payments received from you, including delivery costs (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to cancel this contract.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation of this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will bear the direct cost of returning the goods, unless otherwise agreed in individual cases.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
(Cancellation policy based on the statutory model texts, e.g. Chamber of Industry and Commerce – IHK)
(If you wish to cancel the contract, please complete this form and return it to us by post or email. Please strike out what is not applicable.)
To BARTENBACH Werbemittel GmbH & Co. KG
Kaufmannshof 1, 55120 Mainz
Phone: +49 6131 9070400
Email: service@bartenbach.de
I/We hereby give notice that I/We cancel my/our contract for the purchase of the following goods / the provision of the following service: ____________
Ordered on ____________
Received on ____________
Name of consumer(s) ____________
Address of consumer(s) ____________
Signature of consumer(s) (only if this form is notified on paper) ____________
Place, Date ____________